Information We Gather and How We Use it
Our online ordering process and product information requests requires your contact information, such as your address, telephone number and e-mail address and billing information. By providing your contact information, we may contact you in connection with products and services that you request, such as confirming your request for information or confirming an online order. Any form submitted from tup4u.com web site will also include your IP address. We use this to track fraudulent submissions and network abuse.
Updating Information Collected
The information collected from our order forms also helps us in the billing of clients. If a user's personally identifiable information changes (such as zip code, phone, email or postal address) we provide a way to correct and update users' personally identifiable information. This can usually be done in the Client Area Control Panel or by telephone or by using the contact option located in 'Support' menu.
Log Files and Cookies
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Our uses of "cookies" are limited to the following specific situations. The first situation is with respect to temporary cookies. There are two instances in which we use temporary cookies. First, if you are accessing our services through one of our online applications, our Web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. The only information contained in these temporary cookies is a direction value that lets our software determine which page to show when you hit the back button in your browser. This bit of information is erased when you close your current browser window. If you come to our site from one of our business partners, our Web server may also send your browser a temporary cookie that reflects an "origination code" for that business partner. We use this information for statistical and marketing purposes.
Disclosure to Others
To serve you better, we use information provided by you to perform services that you request. Although we never sell any information to third parties/business affiliates, we may provide personal data to other parties that perform certain functions for us, such as service installation, or to other parties that provide products with our services so that you may obtain service on your product. These third parties are required to only use the information in connection with the requested services.
We may disclose personal information to law enforcement officials and others when we, in our good faith judgment, believe that the law requires us to do so. We may also release selected personal information when that release is necessary, in our good faith and judgment, to apply or enforce the terms of our agreements with our customers and to protect our rights.
tup4u.com will not reference any web sites that we host unless we have the consent of the web site owner. We will also never sell or make available any customer e-mail addresses, nor e-mail addresses that have been created with our services, including all mailing lists.
When you register or reserve a domain name through us, we must disclose your domain name and its associated Internet Protocol ("IP") numbers to the appropriate registry in order to make your chosen domain name a functional address on the Internet. The registry may compile and maintain a publicly accessible database that includes basic information about each domain name registered with that registry, including the names, telephone and fax numbers, and e-mail addresses of individuals designated as the registrant or points of contact for a given domain name.
Links to Other Web Sites